Our Poznań, Poland Center of Excellence acts as a global hub for our consumer service activities, providing extensive support and acting as the voice of the consumer across our brands and commercial functions. This team interacts with consumers all over the world in 13 different languages, ensuring they have high-quality experiences and serving as brand ambassadors. When faced with a challenge, the team exemplified our values of teamwork and ownership and created a solution that improved response time and nearly doubled consumer satisfaction.

The team knows that consumers put their trust in them, and they aspire to make every interaction excellent, providing peace of mind, education and confidence in using our products.

Learn more in this video!